Coping with Covid-19: Hocker Family Insurance
With the Coronavirus/Covid-19 pandemic wreaking havoc across the globe, it seems no one is immune from making major changes in their lives both personally and professionally. Beech Tree News (BTN) is grateful for other businesses in our community that, when facing challenges related to Covid-19, have risen to be a bright spot during a difficult time. Recently, BTN asked many local businesses how the Covid-19 pandemic has impacted them. In a recent series of articles, we have featured those businesses that have responded. In this article, we feature Hocker Family Insurance.
Gina Tynes, agent, explains major changes in the way Hocker Family Insurance conducts businesses amid Covid-19 concerns.
“Our offices are not open to the public. Services are available via curbside, phone and internet.” She adds, “we now conduct business on street with customers regardless of weather.” She also says that the staff wears masks and gloves when interacting with customers.
Though curbside service is very different from the norm, Hocker Family Insurance is committed to keeping their customers safe.
There are also options on the Hocker Family Insurance website to make payments, report and claim and request a quote.
Tynes is thankful that there have been no layoffs of employees due to having a small office, but she indicates that they are in the process of adding software where employees could work from home, if mandated.