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Coping with Covid-19: Chad's Body Shop and Wrecker Service, LLC.

With the Corona Virus-Covid-19 pandemic wreaking havoc across the globe, it seems no one is immune from making major changes in their lives both personally and professionally. Beech Tree News is grateful for other businesses in our community that, when facing challenges related to Covid-19, have risen to be a bright spot during a difficult time. Recently, BTN asked many local businesses how the Covid-19 pandemic has impacted them. Below is the second in a series of articles featuring those businesses that have chimed in, featuring Chad’s Body Shop and Wrecker Service, LLC.

 

Chads Body Shop & Wrecker Service has adjusted many policies and procedures due to the Covid-19 pandemic. They have made these adjustments based upon recommendations set by the CDC for all essential businesses to practice. Co-owner Robin Johnson notes that these procedures can change daily due to information provided by the CDC and local government.  

 

Johnson outlines the following changes:

 

1.  We will continue to offer 24 hour emergency and roadside assistance, however all calls including AAA, passengers will have to find transportation from the scene, no passengers are authorized to ride with the driver. 

 

2.  Customers are asked upon making an appointment for mechanic work/or towing if they have had any symptoms or have been exposed to anyone with symptoms in the last 2 weeks.

 

3.  No waiting in our lobby or waiting room, all vehicles must be dropped off.

 

4.  No pick up or delivery services are permitted during this time.

 

5.  All payment methods will be handled using gloves and masks.

 

6.  The mechanic shop will be open for repairs on Monday's and Fridays starting the week of 4/13/2020, until further notice by appointment/emergencies only.

Our mechanics will be working off site Tuesday-Wednesday and Thursdays during these adjusted times.  We are attempting to reduce their exposure to the public for the safety of them and their families.  We feel blessed to be able to keep them working and receiving a pay check during this time.

 

7.  All vehicles will be sanitized prior to any work being performed, all technicians are required to wear personal protective equipment.

 

8.  All body shop estimates and insurance claims will still be handled via calling our office at 270-526-4005.

 

9.  The office staff will be working from home Tuesdays-Wednesdays and Thursdays. 

 

10.  The body shop technicians will continue to work as they each have a designated area that keeps them separated from other workers more that 6 ft apart.  

 

11.  All deliveries of parts will be dropped off at the door, so no person-to-person contact takes place.

 

Says Johnson, “these are definitely trying times. We have noticed an overall decrease in our daily calls and business by over 50%, however we understand and thank all of our customers who are listening to the stay at home recommendation.  We are still here for all your emergency needs.  We hope to get back to serving all of Butler County with their preventative and current automotive needs as soon as the stay at home recommendation is lifted by the CDC.  Our goal is to keep all of our customers, staff and families as safe as can be.  We continue to pray for all that have been affected and for our community to heal. We are in this together.”

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If your business has not been contacted but would like to be a part of this series, contact us at bethembrybtn@gmail.com.

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