“Warren RECC is HIRING for a Member Serve Representative in our Morgantown office.
“Warren RECC is HIRING for a Member Serve Representative in our Morgantown office. As a Member Service Representative you will be responsible for providing superior service by addressing member inquiries both accurately and efficiently while representing Warren RECC with courtesy and confidence.
What you will do in this role:
Handle member interactions with patience and empathy.
Keep data organized and member information confidential.
Answer incoming calls promptly and professionally.
Actively participate in Cooperative-sponsored activities.
Create request for connects/disconnects and collect appropriate fees.
Initiates applications for new service, conversions, and outdoor lights.
Maintains a good working relationship with builders, electricians, electrical inspectors, planning and zoning, and other agencies as needed.
Responds to billing and/or payment inquiries.
Process bill payments over the counter, at the drive-thru, and through the mail.
Warren RECC is a not-for-profit, member-owned, distribution electric cooperative whose mission is to make sure our community thrives. At Warren RECC you'll work alongside 160 other hardworking, honest employees who thrive on making a difference in their work and in the communities they serve. If you are interested in working for a company that treats you as an individual with respect and appreciation, prefer a family-like team, and all-around community spirit, consider applying for a position at Warren RECC.
Work schedule is 7:30 am - 4:30 pm Monday-Friday. Interested? Review the full job description and apply today at www.wrecc.com/employment . All applications must be submitted through our website. Warren RECC is an equal opportunity provider and employer.”